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PQRS - EFORSALUD PAMPLONA
  • +57 321 201 1581 - +57 317 700 7482
  • info@eforsaludpamplona.edu.co
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PQRS

Registro de PQRS

Señor usuario Bienvenido a la aplicación para el registro de Peticiones, Quejas,  Reclamos y Sugerencias.

También puede comunicarse o dirigirse a:

PETICIÓN

Es el derecho fundamental que tiene toda persona a presentar solicitudes respetuosas a las autoridades por motivos de interés general o particular y a obtener su pronta resolución

QUEJA

Es la manifestación de protesta, censura, descontento o inconformidad que formula una persona en relación con una conducta que considera irregular de uno o varios servidores públicos en desarrollo de sus funciones.

RECLAMO

Es el derecho que tiene toda persona de exigir, reivindicar o demandar una solución, ya sea por motivo general o particular, referente a la prestación indebida de un servicio o a la falta de atención de una solicitud.

SUGERENCIA

Es la manifestación de una idea o propuesta para mejorar el servicio o la gestión de la entidad

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